Preparedness and Response

Cultural heritage institutions, performance and arts organizations, libraries, archives, and museums are icons of the community. They serve as gathering places, information centers and provide anchors and a sense of place as a community recovers from a disaster. Preparing for possible risks and knowing how to respond can often mitigate the impact of disasters, whether it’s a burst pipe or a major disaster. Follow these links for information on how to prepare in case of a disaster, and what to do once a disaster has occurred.


Where to Start

Emergency Planning


Response and Recovery

  • Heritage Responders

    • The Northeast Document Conservation Center is available 24/7 for telephone advice related to disasters that affect your materials. Call the number below to reach one of their support staff.

      • COLLECTIONS EMERGENCY HOTLINE: 1-855-245-8303

    • Visit this link for further information, including links to agencies that can assist with large or complex disasters such as fire, water leaks, or mold outbreaks:

      https://www.nedcc.org/free-resources/disaster-assistance/emergency-phone-assistance

    • The National Heritage Responders are a group of experienced conservators available 24/7 for immediate over-the-phone assistance. They can also be brought on-site for consultations at institutions. Call their hotline at 1-202-661-8068 or, if your need is less urgent, e-mail info@conservation-us.org.

  • Salvage and Recovery

  • Grants for disaster recovery

    • More information to come.


Webinars and Educational Resources

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